Privacy Policy
Last updated: April 2025
At JWB and Sons, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, and store your data.
1. Who We Are
JWB and Sons is a bespoke joinery and carpentry business based in the UK.
Contact email: jwbandsons@outlook.com
2. What Information We Collect
We may collect and store the following information when you contact us or use our services:
• Your name, email address, phone number
• Your address (for site visits or deliveries)
• Project details or enquiry information
• Photos or measurements you choose to share
• Website usage data (via cookies – see section 6)
3. How We Use Your Information
We use your data to:
• Respond to enquiries and provide quotes
• Manage and deliver your project
• Send updates or follow-up communications
• Improve our services and website experience
We do not sell or share your data with third parties for marketing purposes.
4. How Your Data Is Stored
We store data securely on password-protected devices and secure email/cloud platforms. Data is only accessed by authorised members of our team.
5. Your Rights
You have the right to:
• Request a copy of the personal data we hold
• Ask us to correct or delete your information
• Withdraw consent at any time
• Complain to the Information Commissioner’s Office (ICO) if you believe your data is being misused
To exercise any of these rights, email us at: jwbandsons@outlook.com
6. Cookies and Website Tracking
Our website may use cookies to collect anonymous usage data (e.g. which pages are visited). This helps us improve the site and understand visitor behaviour. You can turn off cookies in your browser settings.
7. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website with the date clearly shown.
Your trust is important to us. We take your privacy seriously and use your information only to deliver the best service we can.